Do you live in one of these countries below and would like to make a return?

Austria, Belgium, Denmark, France, Germany, Poland or Spain:

If yes, please continue with the following instructions:

1. To return your order, please click on this link to create a return label.

2. Once you have created your return label, pack your order (in it's original packaging) with the return form you received in the delivery and seal the packaging carefully. Print out the return label and tape it on top of the old one. 

3. Drop off the parcel at your preferred mailbox or postal office. If you choose to drop off the return at a postal office, the return label does not be to be scanned since it is shipped as a regular pre-franked envelope. 

It is important that you send with the return form and that the old shipping label is not visible so make sure to cover it well! 

NOTE: If you have a problem submitting your return, read here.


If no, please follow the instructions down below on how to make a return by yourself:

1. Write a note with your name and order number that you put in the box together with the product you want to return.

2. Pack your return well, the return should come to us in good conditions, put a note with your name and order number in the box, tape up the box and tape on the return label with our return address on the box. 

3. Submit your return to your local post office. As soon as we receive and proccess your return, we will make your refund. This normally takes around 1 week from when we receive your return.